We are very confident that our packages offer excellent value for money. However we know that there is nothing worse than booking a package and then finding the same offering at a lower cost elsewhere, so we’ve come up with the following guarantee.
If you find the same offering with the same inclusions for less within seven days of paying your deposit we will refund the difference to you. It’s that easy. Of course, the lower price you find needs to be like for like for example it must include flights from Dublin, an International guide, an expedition doctor, pre-departure training and so forth – but it really is that simple.
Just fill out the short form below and we’ll do the rest.
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Terms & Conditions – The Earth’s Edge Best Price Guarantee is subject to the following Terms and Conditions
- 1. Best Price Guarantee – If you book and pay a deposit for an expedition and later find a lower price for the same package from another provider WITHIN SEVEN DAYS OF BOOKING, we will refund the difference to you.
- 2. Submitting a Claim – To be eligible for the Best Price Guarantee you need to submit your request using the Best Price Guarantee form
- 3. Comparison Must Be to Same Offering under the Same Conditions – The Best Price Guarantee is only available for exact package matches with the same inclusions. This includes but is not limited to international flights from Dublin, pre-departure training, an International guide, an expedition doctor, 24/7 expedition support, meals, hotels, transport etc.. The Best Price Guarantee applies to the full cost of booked travel, including all taxes and fees.
- 4. Comparison Must Be Available to the General Public – The Best Price Guarantee only applies to prices both advertised and available to the general public.
- 5. Claim Verification – All requests for the Best Price Guarantee are subject to verification by Earth’s Edge. We will not accept screenshots or other purported evidence of a lower price that we cannot independently confirm. Nor will we verify or fulfill any request that we believe, at our sole discretion, is the result of a printing or other error, or is made fraudulently or in bad faith. Verified requests will receive a credit which will be taken from your balance payment of the expedition booked. You will not receive any refund on the deposit you had paid to us.
- 6. Changes – We reserve the right in our sole discretion to modify or discontinue the Best Price Guarantee or to restrict its availability to any person, at any time, for any or no reason, and without prior notice or liability to you. The terms that are on the Earth’s Edge website at the time of your claim will determine your eligibility under the Best Price Guarantee. Our failure to enforce any provision of these Terms & Conditions shall not constitute a waiver of that provision. The terms of the Best Price Guarantee are governed by Irish law.
